What grade is this hair?
The Rico Collection offers 10 A grade hair. 10 A grade hair is cuticle aligned and comes from one single donor, lasting for 1-2 years with proper care.
What is your refund policy?
All orders can be returned within 7 business days of delivery if hair is still in original packaging.
Do you offer expedited shipping?
No. All bundle orders arrive in 3-5 business days. Manufactured wig orders arrive in 5-7 business days. Custom wig orders arrive in 7 business days
How should I take care of my hair?
Please see our Hair Care Tips page here
Are the wigs pre-made or made to order?
Both. The Rico Collection offers manufactured lace wigs as well as custom ordered hand-made wigs.
Do you offer local pick-up?
No. All merchandise is distributed by shipping method only.